CASETiFY
Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 3 November 2026 · 3 sources
Hong Kong company selling customisable phone, AirPods and laptop cases.
There's no proof CASETiFY pays more than the legal minimum, which in Hong Kong is below a living wage, and it has no full independent audit.
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Why it's graded Lacks transparency
- Not met: Meets 1 of 6 Good requirements.
- Holds the grade back: It has 3 red flags: no evidence of a living wage, a hidden, unaudited supply chain in high-risk countries and untraced high-risk mined materials. Two or more red flags means a poor grade.
- It isn't Harm on record, because there's no serious confirmed problem on its record.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 1 of 6
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsMost of its products are made in countries such as China and Hong Kong, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Met: No child or forced labour findings or links
- Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
- Not met: Traces its cobalt, gold and other conflict minerals to the mine
Red flags 3
- Red flag: No evidence it pays a living wage
- Red flag: Hidden supply chain, mostly in countries with poor worker rights
- Red flag: Relies on high-risk mined materials it can't traceShown to explain the grade. It isn't one of the 2 red flags that set it.
- Red flag: Fails its category's raw-material check (means Lacks transparency)
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where it's made
CASETiFY names some of the countries it makes in: Hong Kong. The rest is shown as where electronics are usually made.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| ChinaUsual for the industry | No guarantee of rights | Below a living wage | Moderate |
| Hong Kong | No guarantee of rights | Below a living wage | Low |
| VietnamUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| TaiwanUsual for the industry | Strong protections | Close to a living wage | Low |
| MalaysiaUsual for the industry | No guarantee of rights | Below a living wage | Moderate |
| South KoreaUsual for the industry | No guarantee of rights | Close to a living wage | Low |
| IndiaUsual for the industry | No guarantee of rights | Well below a living wage | High |
Evidence
What we found
- Risk across the industry, not a finding about this company: cobalt, tin, tantalum, tungsten and gold mining carry child and forced labour risk (DR Congo, Indonesia), and assembly overtime is widespread.
- Relies on metals such as cobalt, gold and tin from artisanal mines where miners, including children, face toxic dust, mercury exposure and deadly tunnel collapses. It hasn't shown any steps to trace these materials to the mine, so it's graded Lacks transparency until it does.
Research notes CASETiFY runs its own production hubs in Hong Kong and refers to other global production hubs and suppliers, but does not name them, give country shares or publish a supplier list. Its 2024 sustainability report mentions a supplier code of conduct covering labour practices and a self-reported key supplier survey, but no independent social audits or findings, and it makes no living wage commitment. No labour abuse reports involving CASETiFY's suppliers have been published.
What independent sources say
| Source | Result | Details |
|---|---|---|
| Baptist World Aid Ethical Fashion Report | Not covered | Baptist World Aid's Electronics Industry Report ended in 2016 and never rated CASETiFY. View |
| KnowTheChain | Not covered | CASETiFY is not among the large ICT companies assessed in the 2025 KnowTheChain ICT benchmark. View |
| Business & Human Rights Resource Centre | Not listed | No labour abuse reports involving CASETiFY or its suppliers on the Business & Human Rights Resource Centre. View |
Sources and actions
Sources 3
Show all 3 sources
- CASETiFY Now Live In Select JB Hi-Fi Stores (ChannelNews, July 2023) · search the archive · CASETiFY is sold in JB Hi-Fi stores in Australia, including Chadstone and Melbourne Central
- Art and upcycling: How Casetify plans to reach 100 stores globally by 2025 (Inside Retail, 2023) · search the archive · Hong Kong-based CASETiFY opened a Sydney studio in January 2023 with in-store case printing
Published by CASETiFY or its owner
- CASETiFY Sustainability Report 2024 · search the archive · Hong Kong offices and production hubs under its operational control; other global production hubs unnamed; supplier code of conduct; supplier survey
Company details
- Headquarters
- China
- Last researched
- 3 November 2026
- Cite this page
- Labour Lens, "Is CASETiFY ethical? Labour rating", https://www.labourlens.net/brand/casetify, last researched 3 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
Better-graded phones
No phones brand selling new goods is Good yet. This is the strongest so far. Second-hand and refurbished goods create no new factory work, so they're Good by rule and come first.
Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent CASETiFY.