Frank Mobile
VerifiedFrank Mobile is one of the best choices: it gives existing products a second life, so no new factory or mining labour is needed.
Last researched 9 October 2026
The best you can buy. Workers are paid well above what they need to live on, and the company goes further, by finding and fixing problems in its supply chain or giving workers a real say. What this grade means
Good: 5 of 5
- Pays a living wage
- Respects worker rights
- Full supply chain audit, or made only in countries with rigorous labour standards
- No child or forced labour findings
- Publishes where its products are made (supplier list, named farms or its own factories)
Great: 0 of 3
- Pays beyond a living wage
- Finds and fixes problems, or invests directly in workers' communities
- Actively empowers workers
Needs all Good requirements plus two of these.
Red flags: 0
None found.
Where it's made: not disclosed
Showing where electronics products are usually made instead.
| Country | Worker rights | Legal wages | Forced labour risk |
|---|---|---|---|
| China 55% | Systematic violations | Below a living wage | Moderate |
| Vietnam 15% | Systematic violations | Well below a living wage | Moderate |
| Taiwan 10% | Some protections | Slightly below a living wage | Low |
| Malaysia 8% | Regular violations | Below a living wage | Moderate |
| South Korea 7% | Regular violations | Slightly below a living wage | Low |
| India 5% | Systematic violations | Well below a living wage | High |
Country conditions from the ITUC Global Rights Index, Global Slavery Index and living wage benchmarks. Certifications and audits can raise a company above its countries' baseline.
Why this grade
- Reuses existing products, so buying here creates no new demand for factory or mining labour.
Frank Mobile is an Australian-owned online retailer, operated by Frank Mobile Group Pty Ltd in Queensland, that sells refurbished iPhones, Samsung and other phones, tablets and laptops with a 12-month warranty. It was still trading in 2026. It describes its phones as 100% Australian stock and also sells some new accessories such as cases, chargers and power banks, but it does not say where devices are refurbished or publish any labour standards for that work.
What independent sources say
Sources (3)
- Frank Mobile · archived copy · Site active in 2026 selling refurbished phones; Australian-owned and operated, '100% Australian stock'; sells new accessories such as cases, chargers and power banks; no information on where refurbish
- Current details for ABN 60 650 084 165 · archived copy · Frank Mobile Group Pty Ltd, an Australian private company, ABN active since May 2021, based in QLD 4005.
- Frank Mobile Review: Is It a Good Refurbished Seller? · archived copy · Online-only refurbished phone seller with no physical store, selling mainly refurbished iPhones and Samsung Galaxy models.
Last researched 9 October 2026 · details still being verified. Grades are opinions based on the evidence listed here. Represent this company and think something is wrong? A right-of-reply form is coming soon.