Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 3 November 2026 · 6 sources
Amazon-owned maker of mesh Wi-Fi routers.
eero's supply chain was linked to forced labour in 2020, which it has only partly acted on, and it doesn't name the factories its Responsible Business Alliance audits cover.
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Why it's graded Lacks transparency
- Not met: Meets 0 of 6 Good requirements.
- Holds the grade back: It has 3 red flags: no evidence of a living wage, unaudited production in high-risk countries and forced or child labour. Two or more red flags means a poor grade.
- It isn't Harm on record: the most serious problem on its record (forced labour link, last recorded in 2020) was a link through a supplier, which the company has only partly acted on.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 0 of 6
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsMost of its products are made in countries such as China and Malaysia, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Not met: No child or forced labour findings or links
- Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
- Not met: Traces its cobalt, gold and other conflict minerals to the mine
Red flags 3
- Red flag: No evidence it pays a living wageShown to explain the grade. It isn't one of the 2 red flags that set it.
- Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain
- Red flag: Forced, slave or child labour found in or linked to its supply chain
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where it's made
From press and retailer reports; eero doesn't say where its products are made. The rest is shown as where electronics are usually made.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| China | No guarantee of rights | Below a living wage | Moderate |
| VietnamUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| TaiwanUsual for the industry | Strong protections | Close to a living wage | Low |
| MalaysiaUsual for the industry | No guarantee of rights | Below a living wage | Moderate |
| South KoreaUsual for the industry | No guarantee of rights | Close to a living wage | Low |
| IndiaUsual for the industry | No guarantee of rights | Well below a living wage | High |
Evidence
What we found
- Risk across the industry, not a finding about this company: cobalt, tin, tantalum, tungsten and gold mining carry child and forced labour risk (DR Congo, Indonesia), and assembly overtime is widespread.
- Modern slavery statement
- Publishes its mineral smelter list and uses independently audited smelters (RMAP) for tin, tantalum, tungsten and gold
- It publishes its smelters or uses some recycled or responsibly mined metals, but can't yet trace its cobalt and gold to the mine.
Research notes eero routers are made by contract manufacturers, partly in China according to 2026 trade reporting; neither eero nor Amazon names eero's factories or gives a country split. eero falls under parent Amazon's programme: RBA membership, audits of own-brand suppliers, recruitment fee reimbursement and a published 3TG smelter list, but no eero-specific audit results and no living wage commitment. Amazon scored 27/100 in KnowTheChain's 2025 ICT benchmark.
What independent sources say
| Source | Result | Details |
|---|---|---|
| KnowTheChain | Listed | Parent Amazon scored 27/100 and ranked 10th of 45 in the 2025 KnowTheChain ICT benchmark, weakest on purchasing practices and workers' rights. View |
| Australian Modern Slavery Register | Listed | Amazon files a group modern slavery statement covering its Australian entities (statement for calendar year 2025, published 2026); it does not mention eero. View |
| UK Modern Slavery Statement Registry | Listed | Amazon's group modern slavery statement is published under the UK and Australian Acts. View |
| Baptist World Aid Ethical Fashion Report | Not covered | eero was not in the 2016 Electronics Industry Report, the last edition (series ended). Parent Amazon's 13/100 in the 2024 Ethical Fashion Report covers clothing only; its ethical.org.au page shows no 2026 score. View |
| Business & Human Rights Resource Centre | Problem found | Records a 2022 Tech Transparency Project analysis linking suppliers of Amazon devices to Uyghur labour transfers. View |
Confirmed issues 1
Only confirmed problems are listed, and old ones drop off after 10 to 15 years. A problem the company has fully put right no longer counts against it, and nor does one it finds and is fixing itself. How problems are counted
| Last recorded | What happened | Made amends? |
|---|---|---|
| 2020 | Link through a supplierThe Tech Transparency Project linked Luxshare, AcBel and Lens Technology, listed suppliers of Amazon devices, to transfers of Uyghur workers from Xinjiang between 2017 and 2020; the report does not say whether they make eero products (Business & Human Rights Resource Centre, 2022). Source · search the archive | PartlyAmazon dropped Dongguan Yidong after the 2020 ASPI report; no disclosed action on the other named suppliers. |
Unconfirmed reports
Credible reports that haven't been confirmed by a regulator, completed investigation or the company. They're shown for your information and don't affect the grade.
- China Labor Watch reported that Foxconn's Hengyang plant, which made Amazon Echo and Kindle devices (not eero), used high school interns on illegal overtime; Foxconn dismissed the plant's managers (Bloomberg, 2019). Source
- KnowTheChain recorded one allegation linking parent Amazon's supply chains to Uyghur forced labour, with no disclosed steps to address it (KnowTheChain, 2025). Source
Sources and actions
Sources 6
Show all 6 sources
- KnowTheChain 2025 ICT scorecard: Amazon · search the archive · 27/100, 10th of 45; partial supplier list; one Uyghur forced labour allegation unaddressed
- Amazon suppliers linked to forced labour in Xinjiang (BHRRC, 2022) · search the archive · Luxshare, AcBel and Lens Technology, suppliers of Amazon devices, linked to Uyghur labour transfers 2017-2020
- Amazon expands eero Wi-Fi 7 range in Australia (ChannelNews, 2025) · search the archive · eero sold in Australia via Amazon.com.au, JB Hi-Fi and Officeworks
- Amazon supply chain page · search the archive · Supplier list for Amazon-branded consumer electronics and other goods; 3,000+ audits in 2025; no living wage commitment
- The Router Lockout: FCC ban on foreign-made networking equipment (WebProNews, 2026) · search the archive · eero line manufactured partly in China; Amazon declined to discuss manufacturing
Published by eero or its owner
- Amazon Modern Slavery Statement 2025 · search the archive · Covers Australian entities; RBA leadership roles and VAP audits; recruitment fee reimbursements; eero not mentioned
Company details
- Owned by
- Amazon.com, Inc.
- Headquarters
- United States
- Last researched
- 3 November 2026
- Cite this page
- Labour Lens, "Is eero ethical? Labour rating", https://www.labourlens.net/brand/eero, last researched 3 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
Better-graded laptops and computers
No laptops and computers brand selling new goods is Good yet. This is the strongest so far. Second-hand and refurbished goods create no new factory work, so they're Good by rule and come first.
Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent eero.