Labour Lens

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 3 November 2026 · 5 sources

Boston online retailer of furniture and homewares.

We couldn't confirm where Wayfair makes most of its products.

Also worth knowing

Most homewares and appliances are made in countries such as China and Vietnam, where pay is usually below a living wage.

Why it's graded Lacks transparency

  • Not met: Meets 1 of 6 Good requirements.
  • Holds the grade back: It has 2 red flags: no evidence of a living wage and unaudited production, probably in high-risk countries. Two or more red flags means a poor grade.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 1 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsWhere homewares and appliances are usually made, such as China and India, unions are heavily restricted, and it has no full supply chain audit.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Not met: High-risk raw materials (timber) traced or certified, or not a major part of its rangeNot traced or certified: timber

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Probably made mostly in countries with poor worker rights, without a full independent audit of its supply chain

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

Not confirmed

We couldn't confirm where Wayfair makes most of its products, so this shows where homewares and appliances are usually made.

Where it's made, share by country, and conditions there
CountryShareWorker rightsLegal minimum wageForced labour risk
China50%No guarantee of rightsBelow a living wageModerate
Vietnam15%Systematic violationsWell below a living wageModerate
India10%No guarantee of rightsWell below a living wageHigh
Poland10%Regular violationsClose to a living wageModerate
Indonesia8%No guarantee of rightsWell below a living wageModerate
Malaysia7%No guarantee of rightsBelow a living wageModerate

Evidence

What we found

  • Modern slavery statement
  • Doesn't show where its timber comes from. Timber is linked to illegal logging linked to forced labour, so it can't be graded Good until it traces or certifies it.

Research notes Wayfair mostly sells products made and shipped by independent suppliers and does not disclose where they or its own-label goods are made. It has a supplier code of conduct on labour and human rights, but publishes no supplier list, audit results or wage information, and its UK modern slavery statement summary describes no risks or findings. It sold its Australian business to Temple & Webster in 2015 (rebranded Zizo), and its US site ships only within the US.

What independent sources say

SourceResultDetails
UK Modern Slavery Statement RegistryListedWayfair (UK) Limited filed a 2025 modern slavery statement; its registry summary gives no risk areas, audit data or findings. View
Baptist World Aid Ethical Fashion ReportNot coveredNot assessed in any Baptist World Aid report; furniture retailers are outside its scope. View

Unconfirmed reports

Credible reports that haven't been confirmed by a regulator, completed investigation or the company. They're shown for your information and don't affect the grade.

  • In April 2021 the Cotton Campaign wrote to Wayfair saying its site listed towels and bedding from at least seven suppliers with Turkmenistan as country of origin; no reply from Wayfair was published. Source

Sources and actions

Sources 5

Show all 5 sources
  1. How to ship Wayfair US internationally (MyUS) · search the archive · Wayfair US does not ship internationally; ships only within the United States
  2. Cotton Campaign letter to Wayfair on Turkmen cotton (2021) · search the archive · Alleges Wayfair listed goods with Turkmenistan as country of origin; asks it to remove them

Published by Wayfair or its owner

  1. Wayfair sells its Australian-based business to Temple & Webster · search the archive · Australian business sold to Temple & Webster in July 2015 and relaunched under a new name
  2. Wayfair sustainability · search the archive · Supplier Code of Conduct sets labour and human rights standards; no audit data published
  3. Wayfair (UK) Limited modern slavery statement summary 2026 · search the archive · 2025 statement filed; no risks, audits or findings described in summary

Company details

Headquarters
United States
Last researched
3 November 2026
Cite this page
Labour Lens, "Is Wayfair ethical? Labour rating", https://www.labourlens.net/brand/wayfair, last researched 3 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

Something missing or wrong?

Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Wayfair.