Labour Lens

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 3 November 2026 · 7 sources

Family-owned Spanish jeweller known for its teddy-bear motif.

We couldn't confirm where it makes the rest, and most jewellery and watches are made in countries such as India and China, where the legal minimum is below a living wage.

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Why it's graded Lacks transparency

  • Not met: Meets 1 of 6 Good requirements.
  • Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 1 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsMost of its products are made in India, China and Thailand, where unions are heavily restricted, and it has no full supply chain audit.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Not met: Conflict-free: diamonds, gems and gold traced to the mine, lab-grown, recycled or Fairmined (the Kimberley Process alone isn't enough)

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

TOUS names some of the countries it makes in: Spain. The rest is shown as where jewellery and watches are usually made.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
SpainStrong protectionsClose to a living wageLow
IndiaUsual for the industryNo guarantee of rightsWell below a living wageHigh
ChinaUsual for the industryNo guarantee of rightsBelow a living wageModerate
ThailandUsual for the industryNo guarantee of rightsBelow a living wageModerate
ItalyUsual for the industryStrong protectionsClose to a living wageLow
SwitzerlandUsual for the industryRegular violationsAbout a living wageLow

Evidence

What we found

  • Risk across the industry, not a finding about this company: gold and gemstone mining are linked to child labour, forced labour and mercury poisoning. (partly offset by certification or direct sourcing)
  • Responsible Jewellery Council certified: Industry code for jewellery businesses covering human rights and responsible sourcing. Its Chain of Custody standard traces materials; the basic certification does not. Source
  • Uses recycled metals or fibres
  • Makes part of its range in its own factories
  • It is Responsible Jewellery Council certified, but its stones and gold aren't traced to the mine. The Kimberley Process only covers diamonds that fund rebel wars, not abuses by governments or forced labour. Source

Research notes TOUS makes jewellery at its own factory in Sabadell, Spain (over a million pieces a year) and runs a leather workshop in Manresa, but does not say what share it buys from outside suppliers or where they are. It has been RJC Code of Practices certified since 2020, most recently to October 2029, and reports that 80% of gold in its factory is recycled and its steel watches use 85% recycled steel. It says 91% of suppliers had medium or high audit results but publishes no supplier list, findings or living wage commitment. No TOUS stores or Australian delivery were found.

What independent sources say

SourceResultDetails
Baptist World Aid Ethical Fashion ReportNot coveredBaptist World Aid's Ethical Fashion Report (latest edition 2024) does not assess jewellery companies such as TOUS. (2024 edition; latest is 2026) View
News reporting and NGO investigationsNot listedTOUS was not among the 15 jewellers assessed in Human Rights Watch's 2020 responsible sourcing review. View

Sources and actions

Sources 7

Show all 7 sources
  1. Joyeria Tous SA - Responsible Jewellery Council · search the archive · Member since June 2018; COP certified since 2020; current certificate 21 Oct 2026 to 21 Oct 2029.
  2. Modaes - Tous se suma al Responsible Jewellery Council (2020) · search the archive · TOUS passed an RJC audit covering labour rights and responsible sourcing in July 2020
  3. Ragtrader - Another Spaniard lands (2014) · search the archive · TOUS's Australasian entry was a store in Auckland, New Zealand, not Australia
  4. Tous (company) - Wikipedia · search the archive · Manresa HQ, family-owned, about 4,000 staff, 600+ stores in 40+ countries

Published by TOUS or its owner

  1. TOUS Non-Financial Information Statement 2024 · search the archive · Own Sabadell factory; 80% of gold recycled in factory; steel watches 85% recycled steel; 91% of suppliers medium/high audit results
  2. TOUS - Good governance · search the archive · Vertically integrated model producing over 3 million pieces a year; supplier code of ethics
  3. TOUS: The origins (history) · search the archive · Family business founded in Manresa; opened a TOUS workshop in Sabadell (TATO) on 3,700 m2 premises; subsidiaries in Moscow, Shanghai, Mexico City, Miami

Company details

Headquarters
Spain
Employees
About 4,000
Last researched
3 November 2026
Cite this page
Labour Lens, "Is TOUS ethical? Labour rating", https://www.labourlens.net/brand/tous, last researched 3 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

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Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent TOUS.