Piazza D'Oro
Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 23 October 2026 · 9 sources
JDE Peet's coffee brand roasted in Sydney and served in Australian cafés.
Piazza D'Oro's supply chain was linked to forced labour in 2018, which it has only partly acted on, and it has no full independent audit.
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Why it's graded Lacks transparency
- Not met: Meets 0 of 5 Good requirements.
- Holds the grade back: It has 3 red flags: no evidence of a living wage, unaudited production in high-risk countries and forced or child labour. Two or more red flags means a poor grade.
- It isn't Harm on record: the most serious problem on its record (forced labour link, last recorded in 2018) was a link through a supplier, which the company has only partly acted on.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 0 of 5
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsSome of its coffee is grown in countries such as Colombia and Indonesia, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Not met: No child or forced labour findings or links
- Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
Red flags 3
- Red flag: No evidence it pays a living wage
- Red flag: Made partly in countries with poor worker rights, without a full independent audit of its supply chain
- Red flag: Forced, slave or child labour found in or linked to its supply chain
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where its coffee is grown
Piazza D'Oro names some of the countries its coffee comes from: Colombia, Brazil and Ethiopia. The rest is shown as where coffee is usually grown.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| Brazil | Systematic violations | Below a living wage | Moderate |
| Colombia | No guarantee of rights | Well below a living wage | Moderate |
| Ethiopia | Systematic violations | Far below a living wage | Moderate |
| VietnamUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| IndonesiaUsual for the industry | No guarantee of rights | Well below a living wage | Moderate |
| HondurasUsual for the industry | No guarantee of rights | Well below a living wage | Moderate |
| PeruUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| UgandaUsual for the industry | Systematic violations | Far below a living wage | Moderate |
| GuatemalaUsual for the industry | No guarantee of rights | Well below a living wage | Moderate |
Evidence
What we found
- Risk across the industry, not a finding about this company: coffee is on the US Department of Labor child or forced labour list for over a dozen countries, and farm-gate prices often fall below a living income.
- Modern slavery statement
Research notes Piazza D'Oro is JDE Peet's café brand in Australia, roasted at Kingsgrove in Sydney and sold to cafés, hotels and leisure sites. It names Colombia, Brazil and Ethiopia among its origins but gives no shares or farm list. Its top-selling Mezzo blend and its Organic blend are Rainforest Alliance certified and the brand says all its beans are responsibly sourced under JDE's own Common Grounds programme, but JDE says this does not mean there are no abuses. JDE has no published living income target.
What independent sources say
| Source | Result | Details |
|---|---|---|
| Australian Modern Slavery Register | Listed | Jacobs Douwe Egberts AU's 2024 modern slavery statement covers its out-of-home brands including Piazza; it reports no modern slavery cases. View |
| News reporting and NGO investigations | Listed | Conectas and SOMO (2024) link JDE through the Cooxupé cooperative to Brazilian farms where 87 workers were rescued in 2018. View |
Confirmed issues 1
Only confirmed problems are listed, and old ones drop off after 10 to 15 years. A problem the company has fully put right no longer counts against it, and nor does one it finds and is fixing itself. How problems are counted
| Last recorded | What happened | Made amends? |
|---|---|---|
| 2018 | Link through a supplierConectas and SOMO reported in 2024 that 87 workers were rescued from slave-like conditions in 2018 on farms supplying the Cooxupé cooperative, a supplier to Piazza D'Oro's owner JDE; which JDE brands used this coffee is not stated. Source · archived copy | PartlyJDE did not respond to the 2024 report and mediation on a 2018 OECD complaint ended in 2024 without agreement; it has since set up grievance projects in Brazil. |
Sources and actions
Sources 9
Show all 9 sources
- Bitter Brew (Conectas and SOMO, 2024) · archived copy · 87 workers rescued in 2018 on farms supplying Cooxupé, which sells to JDE; JDE did not respond to the findings
- Piazza D'Oro on reinventing a classic (BeanScene) · search the archive · Part of Jacobs Douwe Egberts; Colombian single origin and Dolce blend of Arabica from Colombia, Brazil and Ethiopia; roasted in Sydney; supplies cafés across Australia
- How Piazza D'Oro develops an end-to-end solution for customers (BeanScene, 2023) · search the archive · Mezzo and Organic blends Rainforest Alliance certified; Mezzo is its top-selling blend; Organic also ACO certified
- Piazza D'Oro unveils a complete overhaul of its branding and packaging (BeanScene, 2023) · search the archive · Five blends; sold through cafés, hotels and leisure sites across Australia; owned by JDE Peet's
- OECD Watch: Conectas & ADERE-MG v. Jacobs Douwe Egberts · search the archive · Complaint filed 2018; mediation with JDE from 2022 ended in September 2024; final statement July 2025 with no resolution
- Keurig Dr Pepper completes acquisition of JDE Peet's (Cleary Gottlieb) · search the archive · Acquisition closed 1 April 2026
Published by Piazza D'Oro or its owner
- Piazza D'Oro Australia · search the archive · Beans 100% responsibly sourced via Common Grounds; roasted in Kingsgrove, NSW; café finder for its national café network
- Jacobs Douwe Egberts AU Modern Slavery Statement 2024 · search the archive · Covers out-of-home brands including Piazza; Kingsgrove roastery; 30 coffee origins; Brazil grievance projects; 259 Australian staff; no cases reported
- JDE Peet's responsible sourcing · search the archive · 88.8% of green coffee responsibly sourced in 2025; this does not mean no human rights violations; no supplier list or living income commitment
Company details
- Headquarters
- Netherlands
- Last researched
- 23 October 2026
- Cite this page
- Labour Lens, "Is Piazza D'Oro ethical? Labour rating", https://www.labourlens.net/brand/piazza-d-oro, last researched 23 October 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
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Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Piazza D'Oro.