Labour Lens

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 3 November 2026 · 5 sources

British value fashion retailer selling clothing and shoes.

There's no proof New Look pays more than the legal minimum, which in China is below a living wage, and it has no full independent audit.

Why it's graded Lacks transparency

  • Not met: Meets 2 of 6 Good requirements.
  • Holds the grade back: It has 2 red flags: no evidence of a living wage and unaudited production in high-risk countries. Two or more red flags means a poor grade.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 2 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsMost of its products are made in countries such as China and Bangladesh, where unions are heavily restricted, and it has no full supply chain audit.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No confirmed child or forced labour findings or linksAn unconfirmed report of forced labour is listed below. It doesn't affect the grade.
  • Met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that listPublishes its supplier list
  • Not met: High-risk raw materials (cotton) traced or certified, or not a major part of its rangeNot traced or certified: cotton

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

From New Look's own disclosure: it publishes its supplier list. Its list covers only part of its range. The rest is shown as where clothes and shoes are usually made.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
ChinaNo guarantee of rightsBelow a living wageModerate
BangladeshNo guarantee of rightsFar below a living wageModerate
TürkiyeNo guarantee of rightsBelow a living wageVery high
PakistanNo guarantee of rightsFar below a living wageHigh
United KingdomRegular violationsClose to a living wageLow
VietnamUsual for the industrySystematic violationsWell below a living wageModerate
IndiaUsual for the industryNo guarantee of rightsWell below a living wageHigh
CambodiaUsual for the industryNo guarantee of rightsFar below a living wageModerate
IndonesiaUsual for the industryNo guarantee of rightsWell below a living wageModerate

Evidence

What we found

  • Publishes supplier list
  • Modern slavery statement
  • Doesn't show where its cotton comes from. Cotton is linked to forced labour in Xinjiang and Turkmenistan, and child labour in several growing regions, so it can't be graded Good until it traces or certifies it.

Research notes New Look's products come from 108 suppliers using 1,124 factories in 19 countries, with Bangladesh and Pakistan named as strategic sourcing countries and Turkey, China and the UK also named; no shares by country are given. It publishes Tier 1 and beyond-Tier 1 factory lists twice a year, maps cotton, viscose and polyester to Tier 3, is a Better Cotton partner and gives Accord helpline access in Bangladesh and Pakistan. It has no public living wage commitment.

What independent sources say

SourceResultDetails
Baptist World Aid Ethical Fashion ReportListedScored 47 out of 100 in the 2026 Ethical Fashion Report (average 31.5), from public information only; New Look did not complete the survey. View
UK Modern Slavery Statement RegistryListedFY23/24 UK modern slavery statement lists 1,124 factories in 19 countries (403 Tier 1 sites) and reports no confirmed forced labour cases. View
Business & Human Rights Resource CentreListedCompany profile records responses on the Nilar Win (Myanmar) and Modiste (Bangladesh) factories; New Look denied a link to Nilar Win. View

Unconfirmed reports

Credible reports that haven't been confirmed by a regulator, completed investigation or the company. They're shown for your information and don't affect the grade.

  • Workers at the Nilar Win garment factory in Myanmar reported forced and unpaid overtime and wage deductions in 2022; New Look said the factory was not registered to it and found no evidence its products were ever made there (BHRRC, 2022). Source
  • About 1,700 workers at Modiste in Chattogram, Bangladesh, protested unpaid wages in 2025; New Look said it had sourced there until June 2023 and that its supplier exited responsibly, but did not say whether workers were paid (BHRRC, 2025). Source

Sources and actions

Sources 5

Show all 5 sources
  1. Ethical Fashion Guide 2026 (Baptist World Aid) · search the archive · New Look scored 47/100 in the 2026 Ethical Fashion Report, from public information only
  2. New Look's response re Nilar Win (BHRRC) · search the archive · 2022 Myanmar allegations; New Look denied products were made at the factory
  3. Bangladesh: 1,700 garment workers protest unpaid wages (BHRRC) · search the archive · June 2025 wage protest at Modiste CEPZ
  4. New Look - ASOS Australia · search the archive · New Look sold online to Australia through ASOS

Published by New Look or its owner

  1. New Look Modern Slavery Statement FY24 · search the archive · 1,124 factories in 19 countries; factory lists twice yearly; Better Cotton; Bangladesh, Pakistan, Turkey, China, UK named; 7,965 staff

Company details

Headquarters
United Kingdom
Employees
About 7,965
Last researched
3 November 2026
Cite this page
Labour Lens, "Is New Look ethical? Labour rating", https://www.labourlens.net/brand/new-look, last researched 3 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

Something missing or wrong?

Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent New Look.