Narumi
Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 3 November 2026 · 6 sources
Japanese maker of bone china and porcelain dinnerware.
There's no proof Narumi pays more than the legal minimum, which in Indonesia is well below a living wage, and it has no full independent audit.
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Why it's graded Lacks transparency
- Not met: Meets 3 of 6 Good requirements.
- Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
- It isn't Harm on record, because there's no serious confirmed problem on its record.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 3 of 6
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsMost of its products are made in Indonesia, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Met: No child or forced labour findings or links
- Met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that listMakes its products in its own factories
- Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range
Red flags 2
- Red flag: No evidence it pays a living wage
- Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where it's made
From Narumi's own disclosure: it makes its products in its own factories.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| Indonesia | No guarantee of rights | Well below a living wage | Moderate |
| Japan | Strong protections | Close to a living wage | Low |
Evidence
What we found
- No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
- Owns or runs its own production
Research notes Narumi makes its tableware in its own factories: Mie Narumi in Shima, Japan, its only Japanese plant, and PT Narumi Indonesia, which had about 900 staff in 2012 and mainly supplies overseas markets. No split between the two plants is published. Parent Ishizuka Glass adopted a group human rights policy in 2024 and says Narumi's Japanese staff are unionised, but no supplier audits, wage data or modern slavery statement covering Indonesia are published. No labour abuse reports were found.
What independent sources say
| Source | Result | Details |
|---|---|---|
| Baptist World Aid Ethical Fashion Report | Not covered | Baptist World Aid's Ethical Fashion and Electronics reports do not assess tableware brands. View |
Sources and actions
Sources 6
Show all 6 sources
- NARUMI Factory Shop (Kanko Mie) · search the archive · Mie Narumi in Shima, Mie is the only Japanese production plant for Narumi bone china
- HIDA Journal 2012 Spring No.2 (AOTS) · search the archive · PT Narumi Indonesia makes bone china tableware; 909 employees in 2012
- Ishizuka Glass annual securities report (EDINET DB) · search the archive · Narumi wholly owned; Indonesian tableware subsidiaries and plant; 2024 human rights policy; Narumi union
- Ishizuka Glass company history (EDINET DB) · search the archive · Ishizuka Glass bought all Narumi shares in February 2015
- Narumi Townsend Platinum medium oval platter (William Ashley) · search the archive · Narumi bone china platter made in Indonesia
- Narumi Esprit plate 30cm (Amazon.com.au) · search the archive · Narumi tableware sold to Australia online via Amazon.com.au; listed as made in Japan
Company details
- Headquarters
- Japan
- Last researched
- 3 November 2026
- Cite this page
- Labour Lens, "Is Narumi ethical? Labour rating", https://www.labourlens.net/brand/narumi, last researched 3 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
Better-graded cookware and tableware
Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Narumi.