Labour Lens
Homewares, furniture & appliances · Online mattresses, sofas and furniture

Koala

Partly verified

Koala isn't doing enough to protect workers: there's no proof workers earn a living wage, and unions and workers' rights are heavily restricted in China and India.

Last researched 7 October 2026

Not doing enough. Workers in the supply chain are likely underpaid, unprotected or in danger, and in the worst cases face forced or child labour. Look for a better-graded alternative. What this grade means

Accreditations
Send evidenceRepresent Koala? Reply here

Good: 1 of 5

  • Pays a living wage
  • Respects worker rights
  • Full supply chain audit, or made only in countries with rigorous labour standards
  • No child or forced labour findings
  • Publishes where its products are made (supplier list, named farms or its own factories)

Great: 0 of 3

  • Pays beyond a living wage
  • Finds and fixes problems, or invests directly in workers' communities
  • Actively empowers workers

Needs all Good requirements plus two of these.

Red flags: 1

  • Hidden or unaudited supply chain (no certification or documentation, or major production in countries with poor worker rights without independent audits)

Where it's made

CountryWorker rightsLegal wagesForced labour risk
China 90%Systematic violationsBelow a living wageModerate
India 5%Systematic violationsWell below a living wageHigh
Thailand 5%Systematic violationsBelow a living wageModerate

Country conditions from the ITUC Global Rights Index, Global Slavery Index and living wage benchmarks. Certifications and audits can raise a company above its countries' baseline.

Why this grade

  • Timber, cotton textiles and ceramics carry moderate raw-material risk; illegal logging is linked to forced labour in some regions.
  • Certified B Corp: Whole-company assessment. Labour is one part of the score, so it is supportive rather than proof.
  • Modern slavery statement

Koala moved manufacturing to China in 2020, and its FY25 modern slavery statement lists 18 direct suppliers at 21 sites: 19 in China, one in India and one in Thailand. The statement reports 18 BSCI, SMETA or QIMA ethical audits at direct suppliers, Sedex membership for over 80% of supplier spend, a supplier code of conduct and a multilingual whistleblower line, and says audited sites pay at least the minimum wage. It does not publish a supplier list or any evidence or time-bound plan for paying a living wage.

What independent sources say

SourceResultDetails
B Corp directoryFoundCertified B Corp since April 2018, with an overall score of 120.5 in 2025 (Workers 24.1). View ↗
Australian Modern Slavery RegisterFoundLodges modern slavery statements, including one under K Sleep Holdings Pty Ltd for FY2023 and an FY25 statement under The Koala Company Limited. View ↗
Business & Human Rights Resource CentreNot listedNo allegations or company responses concerning Koala appear on the Business & Human Rights Resource Centre. View ↗
Headquarters
Australia
Employees
About 203

Sources (7)

Last researched 7 October 2026 · details still being verified. Grades are opinions based on the evidence listed here. Represent this company and think something is wrong? A right-of-reply form is coming soon.