Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 3 November 2026 · 6 sources
Family-owned Swiss maker of automatic bean-to-cup coffee machines.
There's no proof Jura pays more than the legal minimum, which in China is below a living wage, and it has no full independent audit.
Better-graded appliances
Graded higher than Jura, selling the same kinds of things.
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Why it's graded Lacks transparency
- Not met: Meets 2 of 6 Good requirements.
- Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
- It isn't Harm on record, because there's no serious confirmed problem on its record.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 2 of 6
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsSome of its products are made in countries such as China and India, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Met: No child or forced labour findings or links
- Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
- Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range
Red flags 2
- Red flag: No evidence it pays a living wage
- Red flag: Made partly in countries with poor worker rights, without a full independent audit of its supply chain
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where it's made
From press and retailer reports; Jura doesn't say where its products are made. The rest is shown as where homewares and appliances are usually made.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| China | No guarantee of rights | Below a living wage | Moderate |
| Switzerland | Regular violations | About a living wage | Low |
| Portugal | Strong protections | Close to a living wage | Low |
| VietnamUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| IndiaUsual for the industry | No guarantee of rights | Well below a living wage | High |
| PolandUsual for the industry | Regular violations | Close to a living wage | Moderate |
| IndonesiaUsual for the industry | No guarantee of rights | Well below a living wage | Moderate |
| MalaysiaUsual for the industry | No guarantee of rights | Below a living wage | Moderate |
Evidence
What we found
- No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
- Modern slavery statement
Research notes Jura machines are built by contract manufacturer Eugster/Frismag, which has sites in Switzerland, Portugal and China; Jura does not say how production is split. Jura's code of conduct bans child and forced labour and asks suppliers for legal minimum wages, but it publishes no supplier list, audit results or living wage commitment. Its UK arm reports no social audits.
What independent sources say
| Source | Result | Details |
|---|---|---|
| UK Modern Slavery Statement Registry | Listed | Jura Products Limited (UK) filed its first modern slavery statement in 2024; it reports no identified risks, no social audits and no worker grievance mechanism. View |
Unconfirmed reports
Credible reports that haven't been confirmed by a regulator, completed investigation or the company. They're shown for your information and don't affect the grade.
- Swiss TV programme Kassensturz (SRF, 2014) reported that Eugster/Frismag, Jura's long-time maker, paid some Swiss factory workers about CHF 2,600-3,000 a month, wages the union Unia called abusive; Jura said it could not influence its supplier's pay. By 2015 Unia said wages under CHF 3,000 had been eliminated after union pressure, though pay was still far from decent. Source
Sources and actions
Sources 6
Show all 6 sources
- Kassensturz: Kaffeemaschinen-Fabrik zahlt Tiefstlohne (SRF, 2014) · search the archive · Low wages reported at Eugster/Frismag, Jura's supplier; Jura said it cannot influence supplier pay.
- Bilanz: Eugster Frismag, die Perle vom Bodensee · search the archive · 2005: Eugster Frismag makes machines for Jura and others; mass production in Torres Vedras, Portugal and via a partner company in China
- Eugster/Frismag: The company · search the archive · Production sites in Switzerland, Portugal and China.
Published by Jura or its owner
- Jura Code of Conduct · search the archive · Bans child and forced labour; wages per law and minimum wage; Jura may check suppliers.
- Jura Products Limited modern slavery statement summary (2025) · search the archive · First UK statement; no risks identified, no social audits, no grievance mechanism.
- Jura: business performance 2022 (press release, 2023) · search the archive · 868 full-time positions in 2022 (280 in Switzerland); revenue CHF 688.7 million.
Company details
- Headquarters
- Switzerland
- Employees
- About 868
- Last researched
- 3 November 2026
- Cite this page
- Labour Lens, "Is Jura ethical? Labour rating", https://www.labourlens.net/brand/jura, last researched 3 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Jura.