Labour Lens
Chocolate & cocoa · Mass-market milk chocolate and confectionery

Hershey's

Partly verified

✓ Checks its own supply chain. Hershey's actively looks for problems such as child or forced labour, publishes what it finds and works to fix it. That openness is uncommon, so problems it finds and reports itself are shown below but don't count against its grade.

Hershey's isn't doing enough to protect workers: workers in Côte d'Ivoire and Ghana are very unlikely to earn a living wage, and workers have limited protection of their rights. It does have some safeguards, as it reports and fixes child labour cases it finds.

Last researched 7 October 2026

Not doing enough. Workers in the supply chain are likely underpaid, unprotected or in danger, and in the worst cases face forced or child labour. Look for a better-graded alternative. What this grade means

Send evidenceRepresent Hershey's? Reply here

Good: 1 of 5

  • Pays a living wage
  • Respects worker rights
  • Full supply chain audit, or made only in countries with rigorous labour standards
  • No child or forced labour findings
  • Publishes where its products are made (supplier list, named farms or its own factories)

Great: 1 of 3

  • Pays beyond a living wage
  • Finds and fixes problems, or invests directly in workers' communities
  • Actively empowers workers

Needs all Good requirements plus two of these.

Red flags: 1

  • Does not pay a living wage

Where it's made

CountryWorker rightsLegal wagesForced labour risk
Côte d'Ivoire 60%Regular violationsFar below a living wageModerate
Ghana 40%Some protectionsWell below a living wageLow

Country conditions from the ITUC Global Rights Index, Global Slavery Index and living wage benchmarks. Certifications and audits can raise a company above its countries' baseline.

Why this grade

  • An estimated 1.5 million children work on cocoa farms in Côte d'Ivoire and Ghana, and most cocoa farmers earn well below a living income.
  • Reports child labour cases found and fixed
  • Invests in worker and farming communities
  • Modern slavery statement

Hershey sources most of its cocoa from Côte d'Ivoire and Ghana, where the US Department of Labor lists cocoa as produced with child labour. Its Cocoa For Good programme says child labour monitoring covers 95% of its cocoa volumes there, and it reports how many children were identified and how many have left harmful work, alongside school kits, classroom repairs and an income accelerator programme for about 3,500 farming families. A 2023 shareholder proposal noted that only 68% of its cocoa was traceable to known farmers and that its living income position lacks a time-bound plan; it scored 60% (mid-tier) in the 2025 Chocolate Scorecard.

What independent sources say

SourceResultDetails
Chocolate ScorecardFoundScored 60% overall in the 2025 Chocolate Scorecard, in the 'starting to develop good policies' band. View ↗
US Department of Labor goods listsFoundCocoa from Côte d'Ivoire and Ghana, Hershey's main sources, is on the US DOL child labour list. View ↗
Business & Human Rights Resource CentreFoundTracks the forced child labour lawsuit against Hershey and other cocoa companies, whose appeal was rejected. View ↗
KnowTheChainUnclearHershey has a scorecard in the 2023 KnowTheChain food and beverage benchmark. View ↗

Confirmed issues

Problems confirmed by a court, regulator, completed investigation or the company itself. Issues more than 15 years old, or 10–15 years old where the company made amends, are removed. Problems a company finds and publishes itself, and is fixing, are shown but don't count against it.

WhenWhat happenedMade amends?
2024Hershey's own child labour monitoring found 10,631 children doing inappropriate or hazardous work in its Côte d'Ivoire and Ghana cocoa supply chain, as reported by the company for 2024.
Found and being fixed by the company Not counted against the grade, because the company found and published it itself.
Partly
7,428 of the children identified no longer do hazardous work.

Unconfirmed reports

Credible reports that haven't been confirmed by a regulator, completed investigation or the company. They're shown for your information and don't affect the grade.

  • A 2021 US lawsuit by eight Malian men alleged that Hershey, Nestlé, Mars, Mondelez, Cargill, Barry Callebaut and Olam profited from forced child labour on Ivorian cocoa farms; it was dismissed in 2022 and the appeal was rejected in 2025 because the plaintiffs could not link specific farms to the companies. Source ↗
Owned by
The Hershey Company
Headquarters
United States

Sources (8)

Last researched 7 October 2026 · details still being verified. Grades are opinions based on the evidence listed here. Represent this company and think something is wrong? A right-of-reply form is coming soon.