Labour Lens

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 2 November 2026 · 7 sources

San Francisco-founded chocolate maker selling squares and bars.

Ghirardelli is rated as part of a company that scored 15/100 in the 2026 KnowTheChain benchmark, and workers in Ghana and Côte d'Ivoire are very unlikely to earn a living wage.

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Why it's graded Lacks transparency

  • Not met: Meets 3 of 6 Good requirements.
  • Holds the grade back: It has 2 red flags: no evidence of a living wage and a failing or very low rating (KnowTheChain 15/100 in 2026, for the company it's rated with). Two or more red flags means a poor grade.
  • It isn't Harm on record: the most serious problem on its record (forced and child labour, last recorded in 2022) was found by its own checks and is being fixed.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided

  • Checks its own supply chain. Ghirardelli looks for problems in its own supply chain and publishes what it finds. It found forced and child labour in 2022 and is fixing it, so it doesn't count against the grade. It's listed below under Confirmed issues.

Good requirements 3 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Met: Respects worker rights
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings it isn't fixingIts own checks found child and forced labour, which it is fixing. That's listed below and doesn't count against the grade. Unconfirmed reports of child labour are listed below. They don't affect the grade.
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Met: Finds and fixes child labour on cocoa farms (Fairtrade, Fair for Life or its own published monitoring), and traces other high-risk ingredients (palm oil) where they're a major part of its rangeOnly in a few products: palm oil

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Failing or very low score on an independent rating: KnowTheChain 15/100 (2026, the company it's rated with)
Stars it would earn as Good:
StarAwarded for
Finds and fixes problems, or invests in communities

Stars only show on Good companies. About stars

Where its cocoa is grown

Ghana has the largest share, 69%. Côte d'Ivoire is next, at 15%.

Where its cocoa is grown, share by country, and conditions there
CountryShareWorker rightsLegal minimum wageForced labour risk
Ghana69%Strong protectionsWell below a living wageLow
Côte d'Ivoire15%Regular violationsFar below a living wageModerate
Ecuador8%No guarantee of rightsWell below a living wageModerate
Dominican Republic4%Strong protectionsWell below a living wageModerate
Peru2%Systematic violationsWell below a living wageModerate
Madagascar1%Systematic violationsWell below a living wageModerate
Papua New Guinea1%We don't have labour ratings for this country yet.

Evidence

What we found

  • Passes the raw-material check for chocolate: finds and fixes child labour on cocoa farms (Fairtrade, Fair for Life or its own published monitoring).
  • Traces high-risk raw materials to the mine or farm and fixes problems found
  • Reports child labour cases found and fixed
  • Invests in worker and farming communities
  • Modern slavery statement
  • Uses palm oil in only a few products and traces or certifies most of it. That doesn't count against it for Good, but the "Open supply chain" star needs all of it traced, certified or upcycled.

Research notes Ghirardelli buys its cocoa through parent Lindt & Sprüngli, which sources all group cocoa via its Farming Program or other responsible sourcing standards and says all of it has been Rainforest Alliance certified since 2026. Country shares are the share of Lindt Farming Program farmers per country (2022), not Ghirardelli-specific. Child labour monitoring covers registered farmers in high-risk countries; Lindt aims to support 5,000 West African farmers towards a living income by 2027 but has no group-wide living income deadline.

What independent sources say

SourceResultDetails
US Department of Labor goods listsListedCocoa from Ghana and Côte d'Ivoire, the main origins of Lindt group cocoa, is on the US list of goods made with child or forced labour. View
Australian Modern Slavery RegisterListedParent company's Australian arm, Lindt & Sprüngli (Australia) Pty Ltd, lodges modern slavery statements covering group cocoa sourcing. View
News reporting and NGO investigationsListedLindt's US subsidiaries were sued in 2026 under DC consumer protection law over alleged child labour in its Ghana and Côte d'Ivoire cocoa supply. View
Chocolate ScorecardListedParent Lindt & Sprüngli ranked 13th of 34 medium and large manufacturers in the 2026 (7th edition) Chocolate Scorecard, below the top tier. View
KnowTheChainProblem foundParent Lindt & Sprüngli scored 15/100 and ranked 16th of 45 in the 2026 KnowTheChain Food & Beverage forced labour benchmark. View

Confirmed issues 1

Only confirmed problems are listed, and old ones drop off after 10 to 15 years. A problem the company has fully put right no longer counts against it, and nor does one it finds and is fixing itself. How problems are counted

Last recordedWhat happenedMade amends?
2022Lindt & Sprüngli, which supplies Ghirardelli's cocoa through its group Farming Program, reported that 788 children in its cocoa supply chain in Ghana and Côte d'Ivoire received remediation support for child labour (Lindt modern slavery statement, 2022). Source · search the archiveFound and being fixed by the company Not counted against the grade while the company is actively fixing it, because it found and published it itself.PartlyLindt says remediation support was given to the children identified through its child labour monitoring system.

Unconfirmed reports

Credible reports that haven't been confirmed by a regulator, completed investigation or the company. They're shown for your information and don't affect the grade.

  • A 2024 Swiss public television (SRF) investigation filmed young children harvesting and carrying cocoa on Ghanaian farms supplying parent company Lindt & Sprüngli; Lindt said it would investigate. Source
  • International Rights Advocates sued Lindt's US subsidiaries in Washington DC in May 2026 (moved to federal court in July), alleging its child labour monitoring is ineffective and its marketing misleading; Lindt denies the claims. Source

Sources and actions

Sources 7

Show all 7 sources
  1. ILAB Cocoa Storyboard (US Department of Labor) · search the archive · Cocoa from Côte d'Ivoire and Ghana listed for child and forced labour
  2. Children work in chocolate maker Lindt's supply chain in Ghana (Swissinfo) · search the archive · SRF 2024 investigation filmed children carrying cocoa on Lindt supplier farms; Lindt to investigate
  3. Lindt accused of misleading consumers on child labour (ConfectioneryNews, 2026) · search the archive · Suit moved to US federal court in Washington DC on 21 July 2026; Lindt denies the allegations
  4. International Rights Advocates v. Lindt & Sprüngli (USA) and (North America) · search the archive · Suit filed 8 May 2026 against Lindt US subsidiaries over child labour claims in Ghana and Côte d'Ivoire
  5. Shop Ghirardelli products in Australia (Desertcart) · search the archive · Ghirardelli products offered online with shipping to Australia

Published by Ghirardelli or its owner

  1. Sustainability (Ghirardelli / Lindt & Sprüngli) · search the archive · All cocoa via Farming Program or other standards; all Rainforest Alliance certified from 2026; CLMRS; RSPO palm oil; living income plan
  2. Lindt & Sprüngli (Australia) Pty Ltd Modern Slavery Statement 2022 · search the archive · Farming Program farmers by country (Ghana, Côte d'Ivoire, Ecuador, Dom. Rep., Peru, Madagascar, PNG); beans traceable; 788 children helped

Company details

Headquarters
United States
Last researched
2 November 2026
Cite this page
Labour Lens, "Is Ghirardelli ethical? Labour rating", https://www.labourlens.net/brand/ghirardelli, last researched 2 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

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