Labour Lens

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 2 November 2026 · 5 sources

Italian brand of manual and bean-to-cup espresso machines.

We couldn't confirm where it makes the rest, and most homewares and appliances are made in countries such as China and Vietnam, where the legal minimum is below a living wage.

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Why it's graded Lacks transparency

  • Not met: Meets 3 of 6 Good requirements.
  • Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 3 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Met: Respects worker rights
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range

Red flags 1

  • Red flag: No evidence it pays a living wage

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

Gaggia names some of the countries it makes in: Italy. The rest is shown as where homewares and appliances are usually made.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
ItalyStrong protectionsClose to a living wageLow
ChinaUsual for the industryNo guarantee of rightsBelow a living wageModerate
VietnamUsual for the industrySystematic violationsWell below a living wageModerate
IndiaUsual for the industryNo guarantee of rightsWell below a living wageHigh
PolandUsual for the industryRegular violationsClose to a living wageModerate
IndonesiaUsual for the industryNo guarantee of rightsWell below a living wageModerate
MalaysiaUsual for the industryNo guarantee of rightsBelow a living wageModerate

Evidence

What we found

  • No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
  • Modern slavery statement

Research notes Gaggia says its full range of bean-to-cup machines and its Classic and Carezza manual machines are made at its plant in Gaggio Montano, Italy (2018); it does not say where its other manual models are made. In 2024 owner Versuni merged its Italian factory company into Gaggia SpA, which runs the plant with about 205 workers. Versuni, a Responsible Business Alliance member, screens and audits suppliers and reported no forced or child labour in 2024, but publishes no supplier list and has no living wage commitment.

Sources and actions

Sources 5

Show all 5 sources
  1. Dalle ceneri dell'ex Saeco rinasce la Gaggia (Il Resto del Carlino, 2024) · search the archive · April 2024: Versuni's Italian factory company (ex-Saeco) merged into Gaggia SpA at the Gaggio Montano plant, keeping 205 workers
  2. Historic brand Gaggia Milano revived with new commercial line (Daily Coffee News, 2019) · search the archive · Domestic Gaggia machines run by Philips; professional Gaggia Milano line part of Evoca Group
  3. Gaggia deals (OzBargain) · search the archive · Gaggia machines sold in Australia in-store at Costco and online via Appliances Online and JB Hi-Fi Marketplace

Published by Gaggia or its owner

  1. Proudly Made in Italy (Gaggia, 2018) · search the archive · Full range of Gaggia bean-to-cup machines, plus Classic and Carezza manual models, produced at Gaggio Montano, Italy
  2. Versuni Modern Slavery and Human Rights Statement 2024 · search the archive · Gaggia is a Versuni brand; own factories in Italy, Brazil, Romania, India, China; RBA member; supplier audits; no forced or child labour found in 2024

Company details

Headquarters
Italy
Last researched
2 November 2026
Cite this page
Labour Lens, "Is Gaggia ethical? Labour rating", https://www.labourlens.net/brand/gaggia, last researched 2 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

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Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Gaggia.