Fujitsu General
Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 3 November 2026 · 5 sources
Japanese maker of air conditioners and heat pumps.
There's no proof Fujitsu General pays more than the legal minimum, which in China and Thailand is below a living wage, and it has no full independent audit.
Better-graded appliances
Graded higher than Fujitsu General, selling the same kinds of things.
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Why it's graded Lacks transparency
- Not met: Meets 3 of 6 Good requirements.
- Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
- It isn't Harm on record, because there's no serious confirmed problem on its record.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 3 of 6
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsMost of its products are made in countries such as China and Thailand, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Met: No child or forced labour findings or links
- Met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that listMakes its products in its own factories
- Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range
Red flags 2
- Red flag: No evidence it pays a living wage
- Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where it's made
From Fujitsu General's own disclosure: it makes its products in its own factories. Its list covers only part of its range. The rest is shown as where homewares and appliances are usually made.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| China | No guarantee of rights | Below a living wage | Moderate |
| Thailand | No guarantee of rights | Below a living wage | Moderate |
| VietnamUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| IndiaUsual for the industry | No guarantee of rights | Well below a living wage | High |
| PolandUsual for the industry | Regular violations | Close to a living wage | Moderate |
| IndonesiaUsual for the industry | No guarantee of rights | Well below a living wage | Moderate |
| MalaysiaUsual for the industry | No guarantee of rights | Below a living wage | Moderate |
Evidence
What we found
- No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
- Modern slavery statement
- Owns or runs its own production
Research notes Sold in Australia by GENERAL Australia (Fujitsu General Australia until January 2026), still partly under the Fujitsu brand. Air conditioners come mainly from the group's own factories: three manufacturing companies in Thailand (air conditioners, motors, compressors) and two in China (Shanghai, Wuxi). Some products are made under contract in Italy, Malaysia and China. Suppliers must sign RBA-based procurement guidelines and are assessed by questionnaires and audits, but it is not an RBA member, reports no audit results and makes no living wage commitment.
What independent sources say
| Source | Result | Details |
|---|---|---|
| Australian Modern Slavery Register | Listed | Fujitsu General (Aust.) Pty Ltd lodges annual modern slavery statements, most recently for April 2024 to March 2025. View |
| Baptist World Aid Ethical Fashion Report | Not covered | Baptist World Aid's Electronics Industry Report (last edition 2016) did not cover air conditioner makers. View |
Sources and actions
Sources 5
Show all 5 sources
- Fujitsu General to trade as General Inc. (Cooling Post) · search the archive · Paloma Rheem bought Fujitsu General in Aug 2025; renamed General Inc. from 1 January 2026
- Fujitsu 7.1kW split system at Harvey Norman · search the archive · Sold in Australian stores through Harvey Norman
Published by Fujitsu General or its owner
- Fujitsu General (Aust.) Modern Slavery Statement FY2025 · search the archive · Own factories in Thailand (3 companies) and China (2); OEM in Italy, Malaysia, China; 98% suppliers signed RBA-based guidelines; 8,503 group staff
- GENERAL Australia modern slavery statement page · search the archive · Formerly Fujitsu General Australia; 2026 modern slavery statement published
- Our business name has changed (GENERAL Australia) · search the archive · Renamed GENERAL Australia from 1 Jan 2026 after Paloma Rheem bought Fujitsu General; Fujitsu brand still used
Company details
- Headquarters
- Japan
- Employees
- About 8,503
- Last researched
- 3 November 2026
- Cite this page
- Labour Lens, "Is Fujitsu General ethical? Labour rating", https://www.labourlens.net/brand/fujitsu, last researched 3 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Fujitsu General.