Dux
On Track. Pays or is working towards a living wage, with gaps still to close.
Last researched 2 November 2026 · 5 sources
Australian hot water brand making water heaters in Moss Vale, NSW.
Dux makes its hot water systems and heat pumps in its own factories in Australia, where labour laws are strong and legal wages are about a living wage.
Also worth knowing
It publishes a modern slavery statement.
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Why it's graded On Track
- Not met: Meets 6 of 7 Good requirements.
- Met: No red flags.
Good requirements 6 of 7
- Met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: presumed because legal wages in Australia are about a living wage, not checked at the company
- Met: Respects worker rights
- Met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standardsPresumed from where it's made, not audited
- Not met: Shows where its earlier production stages happen, not just the final oneA "Made in" claim can cover only the final stage. Earlier stages to show: materials and parts such as fabric, timber, glass, metal and ceramics
- Met: No child or forced labour findings or links
- Met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that listMakes its products in its own factories
- Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range
Red flags 0
None found.
| Star | Awarded for |
|---|---|
| Open supply chain |
Stars only show on Good companies. About stars
Where it's made
From Dux's own disclosure: it makes its products in its own factories.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| Australia | Strong protections | About a living wage | Low |
Evidence
What we found
- No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
- Owns or runs its own production
- Modern slavery statement
- "Made in Australia" only means the last major stage happened there: under customs and consumer law, materials and parts such as fabric, timber, glass, metal and ceramics can be made elsewhere. It hasn't shown where those earlier stages happen, so where it's made counts towards On Track but not Good. Source
Research notes Dux makes its water heaters, including the Proflo electric and Prodigy gas ranges, in its own factory in the NSW Southern Highlands, and says most suppliers are Australian. It does not say where its heat pumps and continuous flow units are made; about a fifth of suppliers are related Noritz companies. It relies on supplier self-assessments and site visits to suppliers in Italy, Japan and China, which it says are not audits. It publishes no supplier list or living wage commitment.
What independent sources say
| Source | Result | Details |
|---|---|---|
| Australian Modern Slavery Register | Listed | Noritz Australia and Dux Manufacturing's statement for calendar 2025 reports supplier self-assessments, visits to suppliers in Italy, Japan and China, no audits and no cases found. View |
| Baptist World Aid Ethical Fashion Report | Not covered | Baptist World Aid's ethical reports do not rate hot water system makers; its Electronics Industry Report ended in 2016. View |
Sources and actions
Sources 5
Show all 5 sources
- Noritz announces acquisition of Dux Manufacturing (Australian Manufacturing, 2015) · search the archive · Noritz bought Dux from GWA Group in February 2015; plant in Moss Vale
Published by Dux or its owner
- Noritz Australia / Dux Manufacturing Modern Slavery Statement 2025 · search the archive · Water heaters made at its Southern Highlands NSW facility; mostly Australian suppliers; site visits in Italy, Japan, China are not audits; no cases
- Noritz Australia Modern Slavery Statement 2022 · search the archive · Over 80% of components sourced locally; about 19% of suppliers are related entities
- About Dux Manufacturing · search the archive · Dux is a member of Noritz Group; water heaters made in the Southern Highlands
- Why Choose Dux · search the archive · Proflo electric made in regional NSW; Prodigy gas an Australian-made range; no origin given for heat pumps or continuous flow
Company details
- Headquarters
- Australia
- Last researched
- 2 November 2026
- Cite this page
- Labour Lens, "Is Dux ethical? Labour rating", https://www.labourlens.net/brand/dux, last researched 2 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What On Track means
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