Labour Lens

Dualit

Lacks transparency

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Homewares, furniture & appliances

Partly verified: what this means

Last researched 2 November 2026 · 5 sources

Family-owned British maker of toasters, kettles and coffee machines.

There's no proof Dualit pays more than the legal minimum, which in China is below a living wage, and it has no full independent audit.

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Why it's graded Lacks transparency

  • Not met: Meets 2 of 6 Good requirements.
  • Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided

Good requirements 2 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsMost of its products are made in China, where unions are heavily restricted, and it has no full supply chain audit.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Hidden supply chain, mostly in countries with poor worker rights

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

Dualit says it makes products in the United Kingdom. Press and retailer reports name China.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
United KingdomRegular violationsClose to a living wageLow
ChinaNo guarantee of rightsBelow a living wageModerate

Evidence

What we found

  • No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.

Research notes Dualit's Classic toasters are hand-built at its own factory in Crawley, West Sussex, but many of its other products are reported to be made in China. It does not name its suppliers or say how much is made where. Its supplier code bans forced and child labour, requires a grievance mechanism and asks for wages that meet basic needs, but no modern slavery statement, audit programme or audit results are published.

Sources and actions

Sources 5

Show all 5 sources
  1. The history of Dualit (Ideal Home, 2020) · search the archive · Many Dualit products are made in China; Classic toasters still made in Crawley
  2. Dualit NewGen 4 Slice Toaster - David Jones · search the archive · Dualit sold at David Jones in Australia
  3. Dualit (Wikipedia) · search the archive · Private family company headquartered in Crawley, West Sussex

Published by Dualit or its owner

  1. A Classic Tale of a British Icon - Dualit · search the archive · Classic Toaster hand-built in Dualit's Crawley factory
  2. Dualit Supplier Code of Conduct · search the archive · Code bans forced labour; wages at least legal or benchmark level and enough for basic needs; no audits described

Company details

Headquarters
United Kingdom
Last researched
2 November 2026
Cite this page
Labour Lens, "Is Dualit ethical? Labour rating", https://www.labourlens.net/brand/dualit, last researched 2 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

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Something missing or wrong?

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