Labour Lens

Dartington Crystal

Lacks transparency

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 3 November 2026 · 8 sources

Devon glassmaker selling wine glasses, tumblers and vases.

Dartington Crystal publishes no certification, independent audit or supplier list.

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Why it's graded Lacks transparency

  • Not met: Meets 2 of 6 Good requirements.
  • Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 2 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsJudged on where its products are made: worker rights are poorly protected in China, Vietnam and India.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Hidden supply chain: no certification, independent audits or supplier list

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

Dartington Crystal names some of the countries it makes in: the United Kingdom. The rest is shown as where homewares and appliances are usually made.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
United KingdomRegular violationsClose to a living wageLow
ChinaUsual for the industryNo guarantee of rightsBelow a living wageModerate
VietnamUsual for the industrySystematic violationsWell below a living wageModerate
IndiaUsual for the industryNo guarantee of rightsWell below a living wageHigh
PolandUsual for the industryRegular violationsClose to a living wageModerate
IndonesiaUsual for the industryNo guarantee of rightsWell below a living wageModerate
MalaysiaUsual for the industryNo guarantee of rightsBelow a living wageModerate

Evidence

What we found

  • No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.

Research notes Dartington's handmade crystal is made at its own factory in Great Torrington, Devon. Some ranges, mainly machine-made glassware, come from unnamed European suppliers, and one UK retailer lists a wine glass set as made in the Czech Republic; the company gives no countries or shares, so only the UK is shown. Its sustainability statement says suppliers complete compliance declarations against its code of conduct and are checked by site visits, but it publishes no supplier list, audit results, modern slavery statement or wage policy. No labour abuses have been reported.

What independent sources say

SourceResultDetails
UK Modern Slavery Statement RegistryUnclearNo modern slavery statement for Dartington Crystal (Torrington) Ltd was found on the UK register; the company may be below the reporting threshold. View
Baptist World Aid Ethical Fashion ReportNot coveredBaptist World Aid's Ethical Fashion and Electronics reports do not assess homewares brands like Dartington Crystal. View

Sources and actions

Sources 8

Show all 8 sources
  1. Dartington Crystal (Torrington) Limited - Companies House · search the archive · Company active; confirmation statement April 2026
  2. Great Torrington Town Council: Dartington Crystal · search the archive · Kilns fell from twenty to three by the late 1990s, with much stock imported under the Dartington name; management buy-out in 1994
  3. Dartington Crystal (Torrington) Ltd - BIRA · search the archive · Fine lead crystal hand made at Torrington; other glass crafted by chosen European suppliers
  4. Dartington Simplicity Red Wine Glass, Set of 4 - John Lewis · search the archive · Country of origin listed as Czech Republic
  5. Dartington - Essential Utensil · search the archive · Australian online retailer selling Dartington with Australia-wide shipping

Published by Dartington Crystal or its owner

  1. Dartington Crystal - official site · search the archive · Made in Britain badge; describes its factory as the only remaining large-scale glass factory in the UK
  2. Dartington Crystal: sustainability statement · search the archive · British-made at Torrington; suppliers complete compliance declarations against its code of conduct, checked by site visits
  3. Dartington Crystal: About us · search the archive · Around 13,800 pieces a month are mouth-blown and hand-crafted at the Torrington factory

Company details

Headquarters
United Kingdom
Last researched
3 November 2026
Cite this page
Labour Lens, "Is Dartington Crystal ethical? Labour rating", https://www.labourlens.net/brand/dartington-crystal, last researched 3 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

Something missing or wrong?

Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Dartington Crystal.