Labour Lens

Costa Coffee

Lacks transparency

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 3 November 2026 · 7 sources

British coffee chain also selling supermarket coffee.

Costa Coffee can't show that the people who grow its coffee in Vietnam and Colombia earn a living wage, which workers there are very unlikely to.

Why it's graded Lacks transparency

  • Not met: Meets 1 of 5 Good requirements.
  • Holds the grade back: It has 2 red flags: no evidence of a living wage and unaudited production in high-risk countries. Two or more red flags means a poor grade.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 1 of 5

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsSome of its coffee is grown in countries such as Colombia and Honduras, where unions are heavily restricted, and it has no full supply chain audit.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Made partly in countries with poor worker rights, without a full independent audit of its supply chain
Stars it would earn as Good:
StarAwarded for
Finds and fixes problems, or invests in communities

Stars only show on Good companies. About stars

Estimates for its products

Our rules applied to one kind of product at a time, using Costa Coffee's evidence and, where it has product lines, that line's countries. They're estimates: we don't know which factory made any single item.

  • A product carrying the Fairtrade mark: Good

Holding one? Scan its barcode for an estimate that uses its care label or ingredients.

Where its coffee is grown

Costa Coffee names some of the countries its coffee comes from: Brazil, Colombia, Honduras and Vietnam. The rest is shown as where coffee is usually grown.

Where its coffee is grown, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
BrazilSystematic violationsBelow a living wageModerate
VietnamSystematic violationsWell below a living wageModerate
ColombiaNo guarantee of rightsWell below a living wageModerate
HondurasNo guarantee of rightsWell below a living wageModerate
IndonesiaUsual for the industryNo guarantee of rightsWell below a living wageModerate
EthiopiaUsual for the industrySystematic violationsFar below a living wageModerate
PeruUsual for the industrySystematic violationsWell below a living wageModerate
UgandaUsual for the industrySystematic violationsFar below a living wageModerate
GuatemalaUsual for the industryNo guarantee of rightsWell below a living wageModerate

Evidence

What we found

  • Risk across the industry, not a finding about this company: coffee is on the US Department of Labor child or forced labour list for over a dozen countries, and farm-gate prices often fall below a living income. (partly offset by certification or direct sourcing)
  • Modern slavery statement
  • Invests in worker and farming communities

Research notes Costa says all its coffee comes from Rainforest Alliance certified farms, and names Brazil, Colombia, Honduras and Vietnam as blend origins without giving shares or a farm list. Its UK modern slavery statements report audits of high-risk suppliers but, as of 2022, no unannounced audits or remedy policy. The Costa Foundation has built over 100 schools in coffee-growing communities. It has no cafés in Australia; its packaged coffee is sold here online. No labour abuses linked to its suppliers have been reported. Costa publishes no shares by country.

What independent sources say

SourceResultDetails
UK Modern Slavery Statement RegistryListedCosta Limited lodges annual UK modern slavery statements, most recently for 2025-26. View
Fairtrade (incl. FLOCERT and Fairtrade ANZ)Not listedCosta's coffee is Rainforest Alliance certified rather than Fairtrade. View
Australian Modern Slavery RegisterNot coveredCosta has no Australian operations that would require it to report under Australia's Modern Slavery Act. View
Business & Human Rights Resource CentreNot listedCosta is not named in the 2024 Conectas/SOMO report on slave labour in Brazil's coffee supply chain or other recorded allegations. View

Sources and actions

Sources 7

Show all 7 sources
  1. Costa Limited modern slavery statement summary 2022 (UK register) · search the archive · Audits of 95% of significant-risk suppliers; announced audits only; no remedy policy
  2. Coca-Cola looks to sell Costa Coffee (Semafor, Oct 2026) · search the archive · Coca-Cola still owns Costa and is exploring a sale
  3. Costa Signature Blend whole bean (Amazon Australia) · search the archive · Costa coffee beans listed for sale on Amazon Australia

Published by Costa Coffee or its owner

  1. Responsible sourcing (Costa Ireland) · search the archive · 100% of coffee and hot chocolate from Rainforest Alliance certified farms
  2. Our coffee blends (Costa Coffee Professional) · search the archive · Blend origins: Central and South America; Brazil, Colombia, Vietnam; Honduras
  3. Costa Modern Slavery Statement 2025-26 · search the archive · Costa publishes an annual modern slavery statement (2025-26)
  4. Costa Foundation · search the archive · Over 100 schools and 120,000 children reached in coffee-growing communities in 10 countries

Company details

Headquarters
United Kingdom
Last researched
3 November 2026
Cite this page
Labour Lens, "Is Costa Coffee ethical? Labour rating", https://www.labourlens.net/brand/costa-coffee, last researched 3 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

Something missing or wrong?

Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Costa Coffee.