Chilly's
Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.
Last researched 3 November 2026 · 4 sources
London maker of insulated stainless-steel bottles and coffee cups.
There's no proof Chilly's pays more than the legal minimum, which in China is below a living wage, and it has no full independent audit.
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Why it's graded Lacks transparency
- Not met: Meets 2 of 6 Good requirements.
- Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
- It isn't Harm on record, because there's no serious confirmed problem on its record.
- Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.
Good requirements 2 of 6
- Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
- Not met: Respects worker rightsMost of its products are made in countries such as China and India, where unions are heavily restricted, and it has no full supply chain audit.
- Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
- Met: No child or forced labour findings or links
- Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
- Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range
Red flags 2
- Red flag: No evidence it pays a living wage
- Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain
Stars it would earn as Good
None yet. Stars only show on Good companies. About stars
Where it's made
Chilly's names some of the countries it makes in: the United Kingdom and China. The rest is shown as where homewares and appliances are usually made.
| Country | Worker rights | Legal minimum wage | Forced labour risk |
|---|---|---|---|
| China | No guarantee of rights | Below a living wage | Moderate |
| United Kingdom | Regular violations | Close to a living wage | Low |
| VietnamUsual for the industry | Systematic violations | Well below a living wage | Moderate |
| IndiaUsual for the industry | No guarantee of rights | Well below a living wage | High |
| PolandUsual for the industry | Regular violations | Close to a living wage | Moderate |
| IndonesiaUsual for the industry | No guarantee of rights | Well below a living wage | Moderate |
| MalaysiaUsual for the industry | No guarantee of rights | Below a living wage | Moderate |
Evidence
What we found
- No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
- Modern slavery statement
Research notes Chilly's says its products are sourced from the UK, Europe and China but gives no country shares or supplier list. Its 2024/25 statement reports 6 tier 1 and 26 tier 2 product suppliers; all tier 1 suppliers are on Sedex and key suppliers must complete SMETA audits with corrective action plans, but only 8% of tier 2 suppliers were onboarded, some Sedex memberships had lapsed, and no performance measures had yet been set. It makes no living wage commitment.
What independent sources say
| Source | Result | Details |
|---|---|---|
| UK Modern Slavery Statement Registry | Listed | Chilly's Bottles Ltd publishes a UK anti-slavery statement (latest covers 2024/25) reporting 6 tier 1 and 26 tier 2 product suppliers in the UK, Europe and China, with SMETA audits for key suppliers. View |
| Baptist World Aid Ethical Fashion Report | Not covered | Baptist World Aid's Ethical Fashion and Electronics reports do not cover drinkware brands. View |
| Business & Human Rights Resource Centre | Not listed | No labour abuse reports involving Chilly's suppliers were found on the Business & Human Rights Resource Centre. View |
Sources and actions
Sources 4
Show all 4 sources
- Chilly's Bottles Ltd - Companies House · search the archive · UK-registered company Chilly's Bottles Limited
Published by Chilly's or its owner
- Chilly's anti-slavery statement (2024/25) · search the archive · Sourced from UK, Europe and China; 6 tier 1 and 26 tier 2 suppliers; SMETA for key suppliers; 8% tier 2 on Sedex; no living wage mention
- Chilly's - Our Mission · search the archive · Founded in 2010 by James Butterfield and Tim Bouscarle; reusable bottles and products
- Chilly's Australia online store · search the archive · Australian online storefront selling bottles and cups for delivery in Australia
Company details
- Headquarters
- United Kingdom
- Last researched
- 3 November 2026
- Cite this page
- Labour Lens, "Is Chilly's ethical? Labour rating", https://www.labourlens.net/brand/chillys, last researched 3 November 2026, accessed [date].
- Method
- Researched with AI assistance against published rules. How we check · What Lacks transparency means
Better-graded cookware and tableware
Something missing or wrong?
Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Chilly's.