Labour Lens

Lacks transparency. Publishes some details, but doesn't show its workers are paid and treated fairly.

Last researched 3 November 2026 · 4 sources

London maker of insulated stainless-steel bottles and coffee cups.

There's no proof Chilly's pays more than the legal minimum, which in China is below a living wage, and it has no full independent audit.

Know something we've missed? Send evidence. Represent Chilly's? Send a right of reply.

Compare Chilly's with another brand

Why it's graded Lacks transparency

  • Not met: Meets 2 of 6 Good requirements.
  • Holds the grade back: It doesn't show that workers are paid a living wage, and isn't certified as working towards one. On Track needs at least one of these.
  • It isn't Harm on record, because there's no serious confirmed problem on its record.
  • Lacks transparency is still a poor grade: in supply chains like this, workers who can't be seen to be treated fairly are usually underpaid or unprotected.

How grades are decided


Good requirements 2 of 6

  • Not met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: no evidence
  • Not met: Respects worker rightsMost of its products are made in countries such as China and India, where unions are heavily restricted, and it has no full supply chain audit.
  • Not met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standards
  • Met: No child or forced labour findings or links
  • Not met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that list
  • Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range

Red flags 2

  • Red flag: No evidence it pays a living wage
  • Red flag: Made mostly in countries with poor worker rights, without a full independent audit of its supply chain

Stars it would earn as Good

None yet. Stars only show on Good companies. About stars

Where it's made

Chilly's names some of the countries it makes in: the United Kingdom and China. The rest is shown as where homewares and appliances are usually made.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
ChinaNo guarantee of rightsBelow a living wageModerate
United KingdomRegular violationsClose to a living wageLow
VietnamUsual for the industrySystematic violationsWell below a living wageModerate
IndiaUsual for the industryNo guarantee of rightsWell below a living wageHigh
PolandUsual for the industryRegular violationsClose to a living wageModerate
IndonesiaUsual for the industryNo guarantee of rightsWell below a living wageModerate
MalaysiaUsual for the industryNo guarantee of rightsBelow a living wageModerate

Evidence

What we found

  • No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
  • Modern slavery statement

Research notes Chilly's says its products are sourced from the UK, Europe and China but gives no country shares or supplier list. Its 2024/25 statement reports 6 tier 1 and 26 tier 2 product suppliers; all tier 1 suppliers are on Sedex and key suppliers must complete SMETA audits with corrective action plans, but only 8% of tier 2 suppliers were onboarded, some Sedex memberships had lapsed, and no performance measures had yet been set. It makes no living wage commitment.

What independent sources say

SourceResultDetails
UK Modern Slavery Statement RegistryListedChilly's Bottles Ltd publishes a UK anti-slavery statement (latest covers 2024/25) reporting 6 tier 1 and 26 tier 2 product suppliers in the UK, Europe and China, with SMETA audits for key suppliers. View
Baptist World Aid Ethical Fashion ReportNot coveredBaptist World Aid's Ethical Fashion and Electronics reports do not cover drinkware brands. View
Business & Human Rights Resource CentreNot listedNo labour abuse reports involving Chilly's suppliers were found on the Business & Human Rights Resource Centre. View

Sources and actions

Sources 4

Show all 4 sources
  1. Chilly's Bottles Ltd - Companies House · search the archive · UK-registered company Chilly's Bottles Limited

Published by Chilly's or its owner

  1. Chilly's anti-slavery statement (2024/25) · search the archive · Sourced from UK, Europe and China; 6 tier 1 and 26 tier 2 suppliers; SMETA for key suppliers; 8% tier 2 on Sedex; no living wage mention
  2. Chilly's - Our Mission · search the archive · Founded in 2010 by James Butterfield and Tim Bouscarle; reusable bottles and products
  3. Chilly's Australia online store · search the archive · Australian online storefront selling bottles and cups for delivery in Australia

Company details

Headquarters
United Kingdom
Last researched
3 November 2026
Cite this page
Labour Lens, "Is Chilly's ethical? Labour rating", https://www.labourlens.net/brand/chillys, last researched 3 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What Lacks transparency means

Better-graded cookware and tableware

Something missing or wrong?

Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Chilly's.