Labour Lens

On Track. Pays or is working towards a living wage, with gaps still to close.

Based on what Billi publishes, with few independent checks. Researched with AI assistance against published rules. Last researched 2 November 2026 · 6 sources · How we check

Melbourne maker of filtered boiling, chilled and sparkling water taps.

Billi makes its boiling and chilled water taps in its own factories in Australia, where labour laws are strong and legal wages are about a living wage.

Why it's graded On Track

Meets 6 of 7 Good requirements, with no red flags.Open why it has this gradeClose why it has this grade

How grades are decided


Good requirements 6 of 7

  • Met: Pays a living wage, or holds a strong fair-pay certificationLiving wage: presumed because legal wages in Australia are about a living wage, not checked at the company
  • Met: Respects worker rights
  • Met: Supply chain independently audited or certified, or at least 80% made in countries with strong labour standardsPresumed from where it's made, not audited
  • Not met: Shows where its earlier production stages happen, not just the final oneA "Made in" claim can cover only the final stage. Earlier stages to show: materials and parts such as fabric, timber, glass, metal and ceramics
  • Met: No child or forced labour findings or links
  • Met: Names the factories or farms that make its products, or is fully certified by a scheme that holds and audits that listMakes its products in its own factories
  • Met: High-risk raw materials (such as timber and cotton) traced or certified, or not a major part of its rangeNone recorded in a major share of its range

Red flags 0

None found.

Stars it would earn as Good:
StarAwarded for
Open supply chain

Stars only show on Good companies. About stars

Where it's made

Australia.Open where it's madeClose where it's made

From Billi's own disclosure: it makes its products in its own factories.

Where it's made, and conditions there
CountryWorker rightsLegal minimum wageForced labour risk
AustraliaStrong protectionsAbout a living wageLow

Evidence

3 things we found and what 2 independent sources say.Open the evidenceClose the evidence

What we found

  • No high-risk raw materials (such as timber and cotton) are recorded in a major share of its range, so the raw-material check doesn't hold it back for Good.
  • Owns or runs its own production
  • "Made in Australia" only means the last major stage happened there: under customs and consumer law, materials and parts such as fabric, timber, glass, metal and ceramics can be made elsewhere. It hasn't shown where those earlier stages happen, so where it's made counts towards On Track but not Good. Source

Research notes Billi says its taps are designed and made at its own plant in Melbourne, which moved to a larger site in 2026, though filtration is developed with Austrian firm BWT. It does not say where its components come from and publishes no supplier list, audit results or living wage commitment. Culligan had to sell Billi in 2022 to win approval for its Waterlogic deal, so it no longer shares an owner with Zip.

What independent sources say

SourceResultDetails
Australian Modern Slavery RegisterCouldn't confirmNo standalone Billi statement is listed on the Australian register; Billi was owned by UK-listed Strix Group from December 2022 to January 2026. View
Baptist World Aid Ethical Fashion ReportAnother organisation's ratingNot assessedBaptist World Aid's ethical reports do not rate water tap makers; its Electronics Industry Report ended in 2016. View

Sources and actions

6 sources, company details, and how to send evidence or a right of reply.Open the sources and company detailsClose the sources and company details

Sources 6

Show all 6 sources
  1. ACCC informal merger review: Culligan - Waterlogic · search the archive · Culligan undertook to divest Billi to win ACCC clearance of its Waterlogic deal (May 2022)
  2. Completion of the disposal of Billi (Strix Group RNS) · search the archive · Strix sold Billi to Birmingham Bidco Pty Ltd, completed 30 January 2026
  3. Strix agrees £110 million sale of Australian business (AJ Bell) · search the archive · Buyer is a new company formed by Sydney private equity firm Crescent Capital Partners
  4. Waterlogic has acquired Billi (2018) · search the archive · Billi systems made in Melbourne; 140 staff in Australia and the UK in 2018

Published by Billi or its owner

  1. About Billi · search the archive · Designed and manufactured locally in Melbourne; 2026 move to a new Melbourne facility; filtration developed with BWT
  2. Deal completed (Billi, December 2022) · search the archive · Strix bought Billi from Culligan on 1 December 2022 as a remedy for competition concerns

Company details

Headquarters
Australia
Last researched
2 November 2026
Cite this page
Labour Lens, "Is Billi ethical? Labour rating", https://www.labourlens.net/brand/billi, last researched 2 November 2026, accessed [date].
Method
Researched with AI assistance against published rules. How we check · What On Track means

Something missing or wrong?

Grades are opinions based on the evidence listed here. Send us evidence, or a right of reply if you represent Billi.

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